The following approaches are suggested to deliver support services relevant to incremental credentials:
Technology has become key to colleges’ delivery of learner supports, especially degree mapping, educational planning, and student planning. While some colleges rely on traditional paper-based methods, more and more employ technological solutions such as Degree Works, Starfish Degree Planner, HighPoint’s DegreePlanner, or homegrown systems. These tools are particularly emphasized in proactive advising practices related to guided pathways. Notably, Ellucian’s Student Planning facilitates collaborative course mapping, and Degree Works helps compare tracks, highlights program differences, and helps students chart their path to graduation. The "what-if" analysis function in Degree Works is especially valuable for advisors engaged in long-term planning with returning students seeking swift degree completion.
While these technology tools can enhance service provision, institutions and providers need to carefully explore issues related to the user experience, financial questions, integration of systems and others. The Credential As You Go playbook, Technology-Integrated Credential Management, contains detailed information on technology and incremental credentials.