For many learners, the pursuit of higher education is complicated by multiple demands and obligations of work, family, and life. As educational leaders work to expand higher education access and attainment through incremental credentialing efforts, they must focus first on the needs of the learner.
Incremental credentials increase learners’ chances to be formally recognized for what they know and can do. However, this increased opportunity can sometimes confuse learners as to which credentials are best for them. That makes learner supports—services such as academic and career advising—more important than ever. There are several crucial factors that influence learners’ choices, including: an understanding of learning pathways, knowledge of funding sources to support incremental credentialing, receipt of credit for prior learning, and an understanding of how employers view incremental credentials.
Support services empower learners by providing options and information, giving them resources they need to tailor their educational and employment journeys to their unique needs and goals.