Learner support services are important in credentialing because they:
Credential providers can enhance the overall learning experience, promote student success, and address the diverse needs of their student population by incorporating support services.
These services often include a combination of the following:
Academic and Career Supports: Learners benefit from a variety of academic services that support skill development and contribute to their overall success, including:
Financial and Wraparound Supports: The growth of incremental credentials has brought with it a diverse set of learners with differing needs for financial assistance. Whether degree-seeking or not, these learners—often face financial challenges that traditional financial aid—a system geared toward full-time enrollment—can’t address. Yet there are other sources of funding, and learners need help to sort through these options. Financial support services may include:
Wraparound Supports: Learners who pursue incremental credentials are often adults who must juggle school, work and family obligations. They often are first-generation learners, or others who face significant barriers to success in their educational experience. All may require more holistic wraparound services, including: