Is a National Tipping Point Study Needed to Improve Our Credentialing System?

Case Study

IT Support Professional – Networking and Security

SUNY Rockland Community College

CREDENTIAL TITLE

IT Support Professional - Networking and Security

CREDENTIAL LEVEL

Undergraduate

ACADEMIC PROGRAM

Information Technology

CREDIT/NON-CREDIT # OF CREDITS (IF CREDIT BEARING)

8

INCREMENTAL CREDENTIALING FRAMEWORK APPROACHES

 Stack As You Go
Learn As You Go
Specialize As You Go
Transfer As You Go
Partner As You Go
Retro As You Go

Top Competencies/Learning Outcomes

Building upon the skills learned in IT Support Professional – Desktop Support, the Networking and Security courses include network device installation, configuration and management, network protocols, cabling, wired and wireless networks, firewalls, device and physical security, security policies, network and host defense, disaster and recovery planning and vulnerability assessments. STUDENT OUTCOMES Demonstrate basic knowledge and configuration of network hardware including routers, switches, cabling, PCs, and wireless devices Implement cybersecurity practices to defend against cyber threats Develop critical thinking, troubleshooting, and problem- solving skills Pass TestOut® Network Pro Certification (Accredited by: TestOut Corporation) Pass TestOut® Security Pro (Accredited by: TestOut Corporation)

Credential Components

CSP 20200, CYB 13000, two IT certifications required

Improving Education and Employment Outcomes