A hospitality management competency demonstrates to prospective employers the skills you have obtained to excel as a professional in the hospitality management industry. This credential is obtained by completing three separate hospitality courses and one ServSafe Food Handler industry certification accredited by the National Restaurant Association.

Outcomes:

• Explain food safety protocol & management systems
• Explain contamination, food allergens and foodborne Illness and its impact on the food supply
• Explain the flow of food through a food service operation
• Describe how to keep your facilities and equipment sanitary
• Define the difference between cleaning and sanitizing
• Describe what is meant by integrated pest management
• Analyze the different food safety regulations and standards
• List and explain the different methods of food safety training
• Discuss & understand recent food borne illness outbreaks
• Describe the different types of restaurant equipment
• Discuss the importance of food purchasing, expenses and costs
• Discuss the function of employee training, in restaurant management, recruitment and hiring procedure
• Develop and implement an employee training session
• Discuss the importance of the bar to the restaurant industry
• Discuss the importance of understanding foodborne illness and how to control it
• Describe the laws and regulations affecting the restaurant industry
• Explain the importance of service and customer relations
• Discuss different specific restaurants and how their concepts relates to their menus, design, service and marketing
• Describe the nature of the travel and tourism industry and its economic significance
• Recognize the different industries that comprise the hospitality field
• Describe types of managed food service
• Classify the major kinds of restaurant operations
• Summarize the different types of clubs, including their organization and operation
• Describe the theme park industry and its importance to the hospitality industry
• Discuss the enormous growth in the gaming industry and the impact it has on the hospitality industry
• Discuss the changes in the Cruise Industry and its impact on hospitality
• Explain the growth of special events and meeting management