A Financial Customer Service Representative is responsible for engaging with customers on behalf of their company. They provide introductory information to new customers and ensure that customers are satisfied with products and services. Escalating queries and troubleshooting issues with a product of service. This microcredential prepares the student with business communication skills, information management skills, and finance fundamentals to prepare for career opportunities in the finance industry. Upon successful completion of these classes, the student will receive a digital badge in Financial Customer Service Representative.