Students will develop competency in the areas necessary for a successful career in veterinary practice management and to be eligible to sit for the Certified Veterinary Practice Manager (CVPM) exam, to include: leadership, communication, staff (development, maintenance, computer training, communication, interaction, records, safety, benefits, payroll); accounts receivable; income reconciliation; credit policies; accounts payable; inventory; financial reporting; budgeting; purchasing; fee setting; patient medical records; medical knowledge; hospital medical logs; client service; client communication; client interaction; client grief protocol; client education; client education programs; client/patient/staff comfort; professional liaison; and community involvement.
Develop competencies to complete the Certified Veterinary Practice Manager (CVPM) exam successfully in this standalone, sub baccalaureate certificate, with anticipated launch date of Fall 2024.
Choose 18 hours from this list:
MGT 3620 – Human Resource Management (3)
MGT 3660 – Negotiation and Conflict Resolution (3)
VTN 4110 – Veterinary Medical Ethics and Legal Issues (3)
VTN 4120 – Principles of Veterinary Practice Management (3)
VTN 4130 – Finance for Veterinary Practice Managers (3)
VTN 4140 – Veterinary Client Relationship Management (3)
VTN 4150 – Veterinary Entrepreneurship and Innovation (3)
VTN 4250 – Leadership and Empowered Teams in Veterinary Medicine (2)
VTN 4998 – Track Specific Clinical Externship (1-3) (Strongly recommended)
